COOKIE POLICY

for the website woodenpellets.bg

This Cookie Policy has been prepared in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation / GDPR), as well as the applicable Bulgarian and European legislation concerning the protection of personal data and the use of cookies and similar technologies.

This Cookie Policy is intended to inform you about how LES-STROI-TRANS EOOD uses cookies and similar technologies on the woodenpellets.bg website, what types of cookies may be used, the purposes for which they are used, and how you can manage your preferences.

This Policy should be read together with our Privacy and Personal Data Protection Policy.

1. Data Controller Information

Company name: LES-STROI-TRANS EOOD
UIC: 112660442
Registered office and management address: 1 Han Presiyan St., 4550 Peshtera, Bulgaria
E-mail: les_trans_stroy_eood@abv.bg
Telephone: +359 899 170 541
Website: woodenpellets.bg

2. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow the website to recognise your device and remember certain information about your visit, such as your selected language, shopping cart contents, settings or other preferences.

Some cookies are necessary for the proper functioning of the online store, while others may be used for statistics, analytics, website improvement or marketing purposes.

3. Why Do We Use Cookies?

woodenpellets.bg may use cookies and similar technologies for the following purposes:

• ensuring the proper functioning of the website and online store;

• retaining products in the shopping cart;

• maintaining user sessions;

• remembering certain settings and preferences;

• ensuring website security;

• preventing abuse and fraudulent activity;

• analysing website traffic and usage;

• improving website functionality and user experience;

• measuring the effectiveness of content and advertising, where applicable;

• displaying relevant advertising content where the user has provided the necessary consent.

4. What Types of Cookies Do We Use?

4.1. Strictly Necessary Cookies

These cookies are necessary for the proper functioning of woodenpellets.bg and cannot be disabled through the cookie management system where they are technically necessary to provide a service explicitly requested by the user.

They may be used, for example, for:

• operation of the shopping cart;

• maintaining the user session;

• logging into a user account;

• processing orders;

• website security;

• storing your cookie preferences.

As a general rule, prior consent is not required for strictly necessary cookies, as certain essential website functions cannot be provided without them.

4.2. Functional Cookies

Functional cookies allow the website to remember choices and preferences you have made.

These may include, for example:

• preferred language;

• certain website settings;

• other personalised functionalities.

Where such cookies are not strictly necessary for providing the requested service, they are used only after the necessary consent has been obtained.

4.3. Analytics and Statistics Cookies

These cookies help us understand how visitors use woodenpellets.bg.

They may collect information such as:

• the number of website visits;

• pages visited;

• duration of visits;

• how visitors reached the website;

• interaction with individual pages and functionalities;

• technical errors and problems encountered while using the website.

This information helps us analyse website performance and improve its functionality and content.

Where technologies requiring consent are used for these purposes, they are activated only after the user has provided such consent.

4.4. Marketing and Advertising Cookies

Marketing cookies may be used to measure the effectiveness of advertising campaigns, limit repeated display of the same advertisement, and display content or advertisements tailored to visitors' interests.

These cookies may be placed by LES-STROI-TRANS EOOD or by third parties whose services are integrated into the website.

Marketing and advertising cookies are used only where the necessary user consent has been obtained.

5. Third-Party Cookies

When using woodenpellets.bg, certain cookies may be placed by third parties where their services are integrated into the website.

Such services may include:

• website traffic analysis;

• advertising performance measurement;

• online advertising;

• social networks;

• video or other external content;

• payment services;

• other external functionalities.

These providers may process information in accordance with their own privacy and cookie policies.

Where the use of such cookies requires consent, they will not be activated before the user has made their choice.

6. Session and Persistent Cookies

Depending on their storage period, cookies may be:

Session cookies – stored temporarily and generally deleted after the session ends or the browser is closed.

Persistent cookies – remain on the device for a specified period or until deleted by the user.

The specific storage period depends on the purpose and settings of the respective cookie.

7. Consent to the Use of Cookies

When you first visit woodenpellets.bg, you may be presented with a cookie management panel.

Through this panel, you may:

• accept all optional cookies;

• reject optional cookies;

• make an individual choice by cookie category, where this option is available.

Strictly necessary cookies may be used without your prior consent where they are necessary for the operation of the website or for providing a service explicitly requested by you.

Analytics, functional and marketing cookies for which consent is required are used only after such consent has been provided.

8. Changing and Withdrawing Your Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of the use of cookies prior to the withdrawal of consent.

Where woodenpellets.bg provides a cookie preference management panel, you may use this panel to change your previous choices.

You may also delete cookies already stored on your device through your browser settings.

9. Managing Cookies Through Your Browser

Most web browsers allow users to control the use of cookies.

Through your browser settings, you may:

• view stored cookies;

• delete all or selected cookies;

• block cookies;

• restrict third-party cookies;

• configure your browser to notify you when a website attempts to place a cookie.

Please note that blocking or deleting strictly necessary cookies may cause certain functions of woodenpellets.bg to operate incorrectly, including the shopping cart, account login or ordering process.

10. Personal Data

Certain cookies and similar technologies may involve the processing of information that constitutes personal data or can be linked to a particular user or device.

Where personal data is processed through cookies, LES-STROI-TRANS EOOD processes such data in accordance with applicable personal data protection legislation, including Regulation (EU) 2016/679 (GDPR).

Further information about how we process personal data, the legal grounds for processing and your rights is available in the Privacy Policy of woodenpellets.bg.

11. Your Rights

Where your personal data is processed through cookies or similar technologies, depending on the applicable circumstances, you may have the right to:

• receive information about the processing;

• access your personal data;

• rectify inaccurate data;

• request erasure of personal data;

• restrict processing;

• exercise your right to data portability;

• object to processing;

• withdraw your consent;

• lodge a complaint with the competent supervisory authority.

Detailed information regarding these rights is available in our Privacy Policy.

12. Changes to the Cookie Policy

LES-STROI-TRANS EOOD reserves the right to update this Cookie Policy in the event of changes to applicable legislation, technologies used, website functionality or third-party services.

The current version of the Cookie Policy will be published on woodenpellets.bg.

We recommend that you periodically review this page for any changes.

13. Contact Information

If you have any questions regarding this Cookie Policy or the way we use cookies and similar technologies, you may contact us at:

LES-STROI-TRANS EOOD
UIC: 112660442
Address: 1 Han Presiyan St., 4550 Peshtera, Bulgaria
E-mail: les_trans_stroy_eood@abv.bg
Telephone: +359 899 170 541
Website: woodenpellets.bg